How to get here:Trademark House
5 Hyssop Close
WS11 7XA 07507643145
You will achieve the Level 1 Extended Award and access to the Retail Employability Programme. This programme will help you to:
• Gain an insight and understanding of the McArthurGlen Designer Outlet, Cannock and their mission to create the finest retail experiences.
• Gain an understanding of the retail business and role you can play in enhancing the customer experience so they leave happy, tell their family and friends and return time and time again.
• Appreciate how customer service impacts brand image and how surprising and delighting the customer is central to success.
• Understand the impact you have in representing the brand and creating a lasting impression on the customer.
The course is delivered over 2 weeks, Monday to Friday from 9.30am to 3.00pm