Working in Retail – 31st Jan

  • 31st January 2022, 09:30 to 15:00
  • Walsall College (Cannock)

The Induction to Retail Programme will help you to:

Gain an understanding of the retail business and role you can play in enhancing the customer experience

Appreciate how customer service impacts brand image and how surprising and delighting the customer is central to success

Understand the impact you have in representing the brand and creating a lasting impression on the customer

The importance of health and safety as well as security within a retail environment

Identify and evaluate what is great about you. Be realistic about recognising the skills and qualities you want to develop and those that will contribute to your success

This course lasts from Monday 31st January – Wednesday 16th February.

Book this event below:

Name: Working in Retail- 31st Jan

SKU: Working in Retail - 31st Jan