This short 4-week course will provide you with an insight into what it is like to work in the Customer Service industry and help to discover whether the profession is suitable for you.

You will gain skills and knowledge of what it takes to deliver excellent customer service, which is an essential requirement, not only for front line staff, but in all job roles.

Participants will need to attend all four sessions which take place 12.30pm-3pm at South Staffordshire District Council on the following dates:

• Wednesday 18th September
• Wednesday 25th September
• Wednesday 2nd October
• Wednesday 9th October

To book, simply click the green ‘book this event’ button below.

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